Customer portals facilitate communication between your company and your customers. For example, they can ask questions, give feedback or report problems, while your company can respond directly and offer support.
Time and cost savings
Customer portals enable users to manage their own data, retrieve information and carry out transactions without having to contact a customer service representative. This reduces the workload for companies and saves time.
Customer portals enable your company to provide individual offers and information to all customers based on their interests, purchase history and preferences. This increases customer satisfaction and loyalty.
Clients can access the portal at any time and from anywhere as long as they have an internet connection. This means that they can update or retrieve their data and information anywhere and at any time.